Limited Warranty

All SS Process Equipment, LLC (‘COMPANY”) systems are tested at the factory prior to shipment.

The Company warrants to the purchaser of this product for a period of two years from the date of shipment, UNLESS otherwise agreed to in writing. The Company warrants that its pumping products will be free from defects in total, and so far as of its own manufacture, will be free from defects in materials and workmanship as follows:

  1. SSPE will replace, at no charge, any part that fails due to a defect in material and/or workmanship during the warranty period, FOB our factory, Rochester, NY. To obtain warranty service, you must forward the defective parts to the factory for examination, freight
  2. This warranty period does not cover any product or product part, which has been subject to accident, misuse, abuse or The Company shall only be liable under this warranty if the product is used in the manner intended by the manufacturer as specified in the written instructions furnished with this product.

The Company will deliver repaired or replacement products Ex Works its factory or Factory Authorized Service center. Products not of the Company’s manufacture are warranted only to the extent provided by the original manufacturer.

Under no circumstances shall the Company be liable for any incidental, consequential, or special damages, losses or expenses arising from this contract, its performance, or in connection with the use of the Company’s product.

The liability of the Company in respect of all damages, losses, costs, or expenses, whether suffered or incurred by the purchaser or any third party arising in any manner or incident related to this contract of the performance hereunder, shall be limited in the aggregate to the actual price paid by the purchaser to the Company.

Important Notice Return Authorization

  1. All equipment returned to SSPE requires proper Return Authorization Number and completed Return Material
  2. All equipment returned to the factory for repair or service must first be thoroughly flushed and have all chemical contact areas
  3. All equipment, which has been in contact with chemicals, must be accompanied by a copy of the Chemical Product material Safety Data Sheet (MSDS).
  4. Failure to comply with the above instructions will result in equipment being returned to the sender, freight collect, without service.